Terms of Use (στα Ελληνικά)

Welcome to seeko.gr.

These Terms of Use govern your access to and use of the seeko.gr website/platform, as well as the services offered through it by SEEKO.

By using the website and creating an account, whether as a professional or as a client, you confirm that you have read, understood, and agreed to these Terms of Use. Before you start using the platform, please read the relevant terms carefully. By registering on the platform, you automatically accept the Terms of Use, thereby binding yourself to the rights and obligations described herein. If you do not wish to accept the Terms of Use, you are not permitted to use or access the website.

The company reserves the right to modify these Terms of Use at any time by posting the new version on the website. If you continue to use the website after any changes, you are deemed to have accepted the modified terms.

General Terms

The use of the website and the creation of an account are free of charge and permitted only to adults, in accordance with Article 127 of the Civil Code (individuals who have reached the age of 18). By using the website, you guarantee that you are an adult and have full legal capacity under the provisions of the Civil Code.

During your visit to the website and the process of creating an account, you may be asked to provide personal data (name, surname, profession, email address, etc.) to enable the provision of services through the platform. Such personal data is retained by the website exclusively for the security of transactions, processing bookings, and improving the services provided through it. The use or transfer of this data to third parties is prohibited without your prior explicit consent, except as expressly provided by law.

In all cases, the collection and processing of your personal data are conducted by authorized personnel of the company and are governed by the European Regulation 2016/679 (GDPR) and Law 4624/2019, which incorporates the Regulation into Greek law. Additionally, the company uses SSL encryption protocol to ensure the maximum possible security of your personal data and transactions. Despite our efforts to protect your data, the company is not liable for electronic attacks and the interception of personal data by unauthorized third parties (hackers). For more information, please refer to our Privacy Policy.

Technical support for users is available 24 hours a day, 7 days a week, to ensure your safety. Customer support operates from Monday to Friday, 09:00-17:00. For issues regarding the operation and use of the website, you can contact us via the contact form here or by email at info@seeko.gr.

The company provides no protection to users who choose to transact outside the platform. All exchanges of files and information must be conducted exclusively through the platform. Rude, offensive, inappropriate, or aggressive messages are unacceptable and may lead to a warning or deactivation of your account.

The company is not responsible for the quality of services provided through the website. Therefore, clients have the option, during a booking, to communicate with the professional to express their remarks or, if communication is not possible, to contact customer support or request the cancellation of the booking. After the completion of the service, clients can review the professional, which affects their reputation on the platform.

We are not responsible for:

Based on the above articles, our total liability for compensation, arising from contract or tort (including negligence, breach of statutory duty, or misrepresentation), arising under or in connection with these terms is zero. We bear no responsibility for the unlawful operation or illegality of the professionals registered on the SEEKO platform.

The company will consider specific and adequately substantiated complaints regarding violations of intellectual property rights or trademarks.

If users review, comment, or submit suggestions about seeko.gr, SEEKO retains exclusive, perpetual, irrevocable, and worldwide ownership rights over such reviews and comments. The company is not obligated to implement suggestions submitted by users.

The use of the website, its content, and the services obtained through it are at the sole responsibility of the users. The website, its content, and the services provided through it are offered on an "as is" and "as available" basis, without any express or implied warranties of any kind. SEEKO and its affiliated entities do not guarantee or represent the completeness, security, reliability, quality, accuracy, or availability of the website. Subject to the provisions of applicable law, the company is not liable for any damage arising from the use of the website.

The website, including its structure, design, and content, is the exclusive property of SEEKO and is protected by intellectual property rights and trademarks. Users agree not to:

The website may offer automatic translation into other languages for user convenience. The official language of the website is Greek. The company is not liable for any inaccuracies in the translation. In case of discrepancies between the Greek text and the translation, the Greek text prevails.

Definitions

Users

By creating an account on seeko.gr, users are required to read and accept these Terms of Use.

The information provided when creating an account must be accurate and not misleading or offensive. seeko.gr reserves the right to request verification of the provided information.

Users are not permitted to exchange personal information (such as phone numbers, email addresses, etc.) before the completion of a booking. Violating this term may result in account deactivation.

Users must check the files they exchange for viruses and malware. SEEKO is not liable for any damages resulting from the use of the website or the files exchanged.

For security reasons, users are not allowed to maintain more than one account. Additionally, the purchase or sale of accounts is prohibited.

Creating a profile is allowed exclusively for personal use. It is prohibited to use it for advertising, promoting third-party services or products, or for mediation. Violating this term may result in account deactivation.

It is forbidden to use the website in a manner that violates the Terms of Use, including but not limited to the following actions:

In case of violation, the company reserves the right to deactivate the user's account without prior notice.

Reviews

Reviews of professionals by clients are important for their reputation on the platform. Clients can review a professional after the completion of the service. Reviews must be based on actual experiences and must not contain offensive or irrelevant content.

Reviews of clients by professionals are also important for their reputation on the platform. Professionals can review a client after the completion of the service. Reviews must be based on actual experiences and must not contain offensive or irrelevant content.

Reviews cannot be removed unless they violate the Terms of Use or applicable law.

Liability and Limitation of Liability

The company is not liable for any direct, indirect, incidental, special, or consequential damages arising from the use or inability to use the website or the services offered through it. Users agree to use the website at their own risk and assume full responsibility for any damage resulting from access to or use of the website.

The company is not responsible for any delays or failures in the performance of its obligations due to events of force majeure or other causes beyond its control.

Disputes and Cancellations

In case of a dispute between a client and a professional, it is recommended that they attempt to resolve the issue through direct communication. If resolution is not possible, they may contact the platform's Customer Support.

Cancellation of a booking can be made in accordance with the SEEKO cancellation policy. The terms of cancellation and any charges are detailed on the website.

Communication

SEEKO may send informational messages to users in accordance with Law 3471/2006. Users have the option to opt out of receiving such messages. To unsubscribe from these messages, please contact us via email at info@seeko.gr with the subject "Unsubscribe - Newsletter."

The company complies with GDPR and is committed not to transfer users' personal data to third parties without their explicit consent, except where required by law.